Sunnyvale, California

Document Control Specialist / Technical Writer

Location: Sunnyvale, CA


We are looking for an experienced, highly motivated, self-starter to be Document Control Specialist / Technical Writer and join TBCASoft on a game-changing cross-carrier blockchain-based service journey. TBCASoft is building innovative products that are disrupting the digital payments and identity management spaces.
This person will bring critical knowledge of the creation and maintenance of functional documents related to product, service, engineering and process. This individual needs to work with cross-functional groups and have heuristic views of company-wide documents and publications.

Job Description / Responsibilities

  • Serve as the hands-on main keeper of all documents.
  • Responsible and accountable for maintaining and versioning official documents both internally and externally.
  • Translate technical and/or complicated information into clear, concise documents appropriate for various target audiences.
  • Works with the various functional teams, to produce a wide variety of technical and functional publications to support internal stakeholders and external partners.
  • Evaluate and implement a DMS (Document Management System) and integrate with Google Drive and Workspace.


  • Minimum 4-7 years of proven process documentation experience from a similar role, including process analysis and document management.
  • Excellent understanding of business processes and software development.
  • Proficient in building centralized process document repositories and workflows.
  • Familiar with Google Drive and Workspace products.
  • Experience in designing or implementing a DMS / framework, including versioning, change and access management.
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of senior managers and subject matter experts. 


This individual must be able to apply common knowledge, skills, and abilities in the following areas:

  • Communication:  Has the ability to clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (e.g., project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others.
  • Flexibility:  Able to adapt and adjust quickly to new information, changing conditions, or unexpected obstacles.
  • Problem Solving:  Able to identify, evaluate, and use sound judgement to generate and evaluate alternative actions, and make recommendations accordingly.

Growth Opportunities

  • You have the unique opportunity to be a part of a very exciting blockchain technology and to build platforms and applications used by global-scale, leading business partners.
  • The products you deliver will disrupt the current $T mobile payments and advertising sectors and displace many traditional players in those spaces.
  • This is a timely opportunity to join a rapidly growing, well-funded Series B startup with huge upside, and be a part of a stellar team utilizing blockchain to change the world.

About TBCASoft and the CBSG Consortium

TBCASoft is a U.S.-based company developing innovative blockchain technology for multi-application platforms in the payments and identity management spaces.  Its consortium-based blockchain platform enables mobile-based application providers to create innovative services for their users under a more secure, robust, and efficient environment. This unified blockchain platform helps participants establish and differentiate with cross-platform capabilities and provide ubiquitous services to users around the world.

The CBSG (Carrier Blockchain Study Group) Consortium is the leading telecom blockchain consortium. It was launched in September 2017 to enable the joint development of an innovative blockchain platform designed specifically for Mobile Network Operators (MNO).  CBSG is progressively adding new MNO members. The number of mobile users that we may reach through our consortium members is ~1.3+ billion.

TBCASoft is headquartered in Sunnyvale, California, the center of Silicon Valley. To learn more, please visit TBCASoft at