Senior Product Manager (Payments Product Field Research and Support)

Location: Taipei, Taiwan


We are looking for a self-starting Fintech / Payments (Senior) Product Manager, who is experienced and highly motivated, to join TBCASoft on a game-changing, cross-carrier blockchain platform journey. TBCASoft is building innovative products that are completely reshaping the digital payments and identity management spaces.

This person will bring strong, go-to-market leadership skills which are required to successfully excite, engage, and enable our strategic partners. The role intersects product development field research and support, and as such, domain and industry knowledge are crucial. The role resides in Taipei, Taiwan and will report to the Asia Regional Product Head.

Job Description / Responsibilities

  • Lead product execution from pre-sales through onboarding/integration and service launch for each member.
  • Provide support for regional product needs around dissemination and presentation, product-requirements communication, discussions, clarification, and vetting.
  • Perform new/existing product training and knowledge transfer to the field.
  • Serve as conduit – for regional industry and partners’/members’ requirements – to the core product development roadmap.
  • Conduct deep research on:
    • Acquiring-side payments flow (QR standards, offline merchant acceptance, POS, and online checkout experience);
    • Issuing-side payments flow (user app functionalities, UI/UX considerations, and core banking);
    • Regional payments trends, product innovation, and competitive analysis.


  • 5+ years of work experience in fintech or banking product management, preferably 2+ years as a software engineer in the payments sector.
  • Extensive experience in fintech, especially around mobile payments.
  • Have in-depth ecommerce/mobile-based payments experience, especially around merchant acceptance and QR standards/integration.
  • Understand the backend processes of online checkout; highly preferred to have core banking services experience around ewallet funding and account management.
  • Payments experience should comprise 2 or more of the following:
    • Mobile QR-based payments;
    • Acquiring-side/Merchant services;
    • Issuing-side/User services including mobile app UI/UX;
    • Core banking services around ewallet funding and account management.
  • Ability to conduct comprehensive research and perform deep analysis on relevant payments products.
  • Strong ability to juggle between strategy, execution, and operational activities.
  • Self-driven, ability to thrive in fast-paced, high-growth, and uncertain situations.
  • Effective presentation, communication, negotiation, and collaboration skills.
  • Savvy business acumen and the ability to successfully navigate and influence strong personalities within a complex business environment.
  • Attention to detail while handling multiple, simultaneous projects under deadline pressure.


  • Bachelor’s degree in Computer Science or Engineering equivalent required.
  • Master’s degree in Computer Science and/or MBA preferred.
  • Fluent in English and Mandarin.

Growth Opportunities

  • You have the unique opportunity to be part of a team working on an exciting blockchain technology and to build platform and applications used by global-scale, leading business partners.
  • The products you deliver will reshape the current mobile payments sector and displace many traditional players in those spaces.
  • This is a timely opportunity to join a rapidly growing, well-funded Series B startup with huge upside and be a part of a stellar team utilizing blockchain to change the world.

About TBCASoft and the CBSG Consortium

TBCASoft is a U.S.-based company developing innovative blockchain technology for multi-application platforms in the payments and identity management spaces.  Its consortium-based blockchain platform enables application providers to create innovative services for their users under a more secure, robust, and efficient environment. This unified blockchain platform helps participants establish and differentiate their cross-platform business and provide ubiquitous services to users around the world.

The CBSG (Carrier Blockchain Study Group) Consortium is the leading telecom blockchain consortium. It was launched in September 2017 to enable the joint development of an innovative blockchain platform designed specifically for telecom carriers.  CBSG is progressively adding new carrier members. The number of mobile users that we may reach through our consortium members is ~1.3+ billion.

TBCASoft is headquartered in Sunnyvale, California, the center of Silicon Valley.